Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at 770-936-0512 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

We have prepared a detailed guide below to assist you in making the most out of your showroom visit. If we have missed something, give us a call; we are here to inspire your dreams to reality. We understand you don't always know what you want initially, and sometimes browsing inspiring images of products is just the right thing to spark your inspiration before you come in. Check out our boards and projects on Houzz and our pins on Pinterest.

WHAT TO BRING TO THE PLUMBING SHOWROOM

  1. Blue prints, if you have them
  2. Measurements, always measure twice
  3. Photos of what you like

Bring along photos or websites of products or styles you like. It is much easier to narrow down a more personal design taste to suite you. It can be expensive to change your mind. Most of our supplier's charge restock fees of 20% to return products. Knowing what you want will reduce the possibility.

Don't schedule your installer until you have your merchandise

Most of the items we sell are ordered specifically for you. Delivery can range from days to weeks. Your salesperson can give you an estimate, but it is just an estimate. It's best not to schedule your installer until you have your merchandise in hand and have inspected it. The Customer that tries to synchronize global manufacturing, common carrier shipping, and their installers schedule with a party will likely run into problems. Keep a good composure and you will have a completed project to be proud of!

PLUMBING

Buying a toilet?

Measure from the finished wall to the bolts. That measurement is called the rough. Do you have a counter top over the toilet and if so, what height is it? If you have carpet, make a note of the "footprint". Is there a door that opens close to the toilet?

Buying a tub?

Tell us the measurements you have available. If new tile or walls are going in, that measurement might change-let us know. Let us know where the drain is. Is the tub filler going on the wall or the deck? If it is on the deck-give us the measurements available.

Replacing a faucet?

Measure how far the holes are apart from each other and also measure how much space is there from the back splash and what is the measurement to the sink opening?

If you are trying to replace a part, bring the old part in.Trying to describe it to us is a pretty sure way to get something that doesn't fit.

HARDWARE & ACCESSORIES

If you have doors or cabinets that need pulls or knobs then supply a count of how many you need. Replacing vanity mirrors bring a measurement of the vanity size left to right to get the right proportional size.

SELECTING A TOILET

Most people assume that a toilet is a toilet. However, the options available on toilets are amazing. Besides looking at the style of the unit, which can range from Victorian traditional styles to the ultra-modern look, the mechanics of the toilet are something to be considered.

Today there are two different types of toilets on the market. The standard toilets offer an industry standard 1.6 gallons per flush option. While this is a great improvement over the old toilets, which used 3.5 gallons of water per flush, the new toilets on the market are made to use just 1.28 gallons per flush. Although they use less water, today's technology allows these toilets to flush efficiently the first time.

Homeowners should decide what height they prefer for their toilet. The standard toilet height has been giving way to the popular "comfort height" models, which have a seat height 2" taller than standard. This makes getting on and off of the seat easier, and it is accessible for those in wheelchairs.

Many homeowners have a preference regarding the shape of the oilet bowl. Elongated bowls are the most popular. However, not every bathroom is large enough to accommodate an elongated bowl. In tight spaces, a round bowl is the better choice.

In order to save water, dual flush toilets are a great choice. These units offer a .9 gallon flush option, as well as a 1.6 gallon option. A double button on top of the tank operates the flushing mechanism. More homeowners are also opting for a toilet with a standard 1.28 gallon flush, to conserve water.

SELECTING FAUCETS

Style

There are lots of faucet styles from which to choose. In general, those with clean lines and few details will convey a modern look and those with details such as fluting, banding and floral motifs are more traditional. You can easily tweak either of these two categories to suit your taste by adding custom faucet handles.

Finish

Most faucets are made of brass, which is then plated with one of four materials. Chrome is the least expensive of all the finishes produced by manufacturers.

Nickel

Nickel is a step-up from chrome, and can be either brushed, which gives the faucet a muted, burnished glow, or polished, which is somewhat shiny, like chrome. An advantage to choosing a faucet with a brushed finish is that it doesn't show fingerprints and water spots as easily as a polished finish.

Stainless steel

Stainless steel is a higher-end choice for faucet material, and like chrome, can be either brushed or not.

Oil rub Bronze

Oil rub bronze is a finish that is currently popular that comes in many different shades dependant upon the manufacturer.

Note

Some colors produced for faucets are called "living finishes" because they are not coated with a PVD coating. Many of the oil rub bronze, antique brass, and some polished nickel finishes would fall in this category. They will require more careful cleaning of soap and water (no harsh chemicals) but provide a richer color.

Function

There are six basic types of plumbing faucets. They are categorized by use.

Kitchen Faucet

Faucets which are designed for use with a kitchen sink have a high clearance so that you can fit large cooking pieces underneath them easily. They may also have a detachable spray head so that you can pull the top of the faucet out to hose down items which might otherwise be difficult to wash.

Bar Faucet

These are usually a smaller version of the kitchen sink faucets. Some are single function (cold water only) while select manufacturers offer dual function (hot and cold).

Laundry Sink Faucet

These faucets are designed for use with large, tub-style laundry sinks. They usually extend out horizontally by six inches or more, which ensures that the spray is directed toward the center of the sink.

Bathroom Faucet

Bathroom sink faucets are smaller than kitchen sink faucets. Options are single lever, four inch widespread (used primarily on small pedestals), or eight inch widespread center sets.

Bathtub Faucet

These faucets are designed, naturally, for use with a bathtub or whirlpool tub. You will want to choose a faucet which has a fast flow-rate so that it can fill your tub in a minimal amount of time. There are wall mount, deck mount (generally called Roman Tub Faucets), or free standing tub fillers.

Shower Faucets

Once upon a time, shower faucets consisted of a knob which you turned, to control water temperature, and pulled, to control water flow rate. Nowadays, you can have faucets which control a variety of body jets, with different spray patterns and intensity. When choosing a shower faucet, be sure it's compatible with the type of shower you wish to install.

Installation method

Faucets can be either single-handled or two-handled. A single-handle faucet has a lever, either mounted over the faucet or by itself which controls water temperature and flow rate. A two-handled faucet has one handle for hot water and one for cold water in addition to the spout. A single-handle faucet can be easier to use, especially for children or those with disabilities, but a two-handled faucet gives you a lot more design options. When choosing a faucet, make sure that the number of holes it requires matches the sink that you have, otherwise you will have to install new plumbing.

Valves

You can purchase faucets with a washer system, which consists of a rubber disc which closes against a metal seat. These types of faucets are usually inexpensive, but the disc is more susceptible to wear and tear, which means the long-term maintenance costs may be higher. Cartridge-style systems use a plastic or brass cartridge instead of a rubber disc, which doesn't wear out nearly as quickly. Better yet is the ceramic disc type of faucet. This one works the same as a standard, rubber disc washer system, but the disc is composed of very hard ceramic material, which is virtually indestructible. Always choose a faucet whose manufacturer has a solid reputation. After all, your plumbing fixtures will likely last for twenty years or more.t

BATHROOM SINKS

Vanity sinks come in several categories -- drop-in, undermount and vessel. The type of countertop installed in the bathroom will help homeowners determine what type of sink will work best in their space. Drop-in sinks can work with any countertop material. Most often, these are used in conjunction with laminate or tile countertops, as drop-in sinks cover the raw edge around the sink cut-out.

Undermount sinks work only with solid surface, granite or quartz countertops. This is because the edge of the countertop is exposed around the sink opening, and these products can be polished to create a beautiful finish.

Vessels are available for use in any type of countertop material. Vessel sinks can sit fully on top of the countertop, or be dropped partly under the countertop, depending upon the sink style.

BATH TUBS

Bathtubs come in many styles and offer numerous different functions. Aside from the standard soaking tub, bathtubs are also available in whirlpool and airbath tubs. The whirlpool tubs feature jets that swirl the water inside the tub. Air tubs create a soothing effervescence by forcing air through tiny holes on the bottom of the tub. The functions available on the tub will affect the price of the unit. Note: when installing a whirlpool or air tub an electrical supply will be necessary. Also an access panel will be required when installing.

Tubs sizes are generally 5 foot, 5 1/2foot, and 6 foot in length. They come in oval, square, round, and rectangle in shape. They're available in free standing, undermount, tiled-in, and dropped-in. Materials range from acrylic, fiberglass, cast iron, steel, and volcanic resin.

Homeowners should pay attention to the amount of water required to fill a bathtub. To fill a luxurious soaking tub, 100 gallons of water may be needed. Because of this, a secondary water heater may be necessary. Likewise, maintenance and cleaning requirements

SHOWER SYSTEMS

Instead of installing a bathtub, more homeowners are beginning to spend more money on shower upgrades. Adding a second shower head, body sprays or a steam shower can create a truly luxurious spa experience. Again, homeowners need to consult a plumber to be sure their existing water lines can accommodate the added water demands of upgraded shower fixtures. If the lines are too small, water pressure will be significantly diminished in the shower.

Important issues to consider are how many functions will the shower have? Shower only? Shower and hand spray? Shower, hand spray & body sprays? Number of fixtures, style, and color will affect pricing not only of the material but the labor as well

During the construction of a shower the contractor will require the valve housing that make up the shower system during the "rough-in phase". The shower system "roughs" are generally installed first and the trim (the product you see in your shower) will be installed at a later date when the job is almost complete.

KITCHEN FAUCETS

There are generally two types of kitchen faucets in use today. Single-handle faucets are center sets where hot and cold are controlled by one lever or knob that's often part of the spout. The other is widespread kitchen faucet. This type of faucet requires three separate holes and consists of the hot-water valve, the cold-water valve and the spout all being mounted separately.

When choosing your faucet as part of your kitchen plumbing fixture package consider the spout style and function. Straight spouts are less expensive, but you might need to move the faucet to fit a big pot under it. Gooseneck models are very popular at this time. They have higher clearances but they can cause splashing if your sink is to shallow. No matter what style you pick, make sure the faucet swings enough to reach the entire sink, especially if you have a wide or double bowl sink.

The finish of the faucet is very important when selecting plumbing fixtures, so be sure to pick a finish that complements the rest of your room design. For kitchen faucets chrome is still a clean look, while satin nickel and stainless finishes have become very popular. Oiled rubbed bronze is a color you will find very popular in more traditional or earth tone kitchens.

Kitchen faucets come in many finishes, with oiled rubbed bronze being the most fashionable choice at the moment. But be careful choosing oiled rubbed bronze because on many brands this is considered to be a living finish-- over time it changes from the original color. If you want the look of stainless to match your stainless sink, choose a satin nickel finish, which is an almost perfect match. Some brands do carry a stainless faucet but most have the satin nickel selection. Polished nickel is also a very popular finish that gives an old world look and is a bit more stylish than chrome.

Other faucets to consider are bridge faucets which bring an old time design to the kitchen. The pot filler is also a luxury faucet that is becoming more and more popular. The pot filler faucet can be placed in the wall behind the stove or on the counter next to the stove to quickly and easily fill pots without needing to clear out the main sink. Initially, an inexpensive kitchen faucet may look as good as the more expensive option, but it will not last as long, costing you more money in the long run.

Warranties on kitchen faucets vary. The best ones offer lifetime protection against leaks and drips, insuring that your faucet will provide years of trouble-free service.

With most faucets being turned on and off hundreds of times a day, and for many years, it is necessary to select one that not only looks great, but also provide durable service.

TYPES OF KITCHEN SINKS

You may want to buy the biggest sink that fits in your design and budget. Before purchasing a sink make sure you know the size of the sink cabinet. Width is the most important measurement, but make note of the depth as well.

Your choice for kitchen sinks are Top Mount (drop in or self rimming), Undermount, Farmhouse (apron front) or Trough. A top mount sink is the most common choice because it works with any countertop materials and is the simplest to install. But this style is prone to grime build-up around the lip. Top mounts can also detract from the look of high-end countertops. Most new construction and high-end remodeling jobs will specify undermount sinks.

Sink materials are stainless steel, fireclay, cast iron, silgranite, copper, and concrete. All available in single & double bowls, undermount & drop-in.

Stainless Steel

Pro's- Durable and available in many shapes and sizes. A good stainless steel sink will be 18 gauge with a 10% chrome nickel content and will last for many years. Light weight. Con's- Regardless of the gauge stainless will scratch. Higher gauge sinks like 20 & 22 thickness will be loud when water is dripping on the metal.

Fireclay

Pro's- Very durable, clean luster of the finish will be present for many years. Can be repaired when chipped. Bright enameled gloss finishes. Con's -- Generally available only in white or biscuit. Limited number of shapes and sizes. Moderately heavy.

Silgranite

Pros- 80% granite and 20% granite composite. Heat resistant and durable. Available in five colors that runs through the entire material. Light weight with a variety of shapes. Priced Moderately Con's- All colors have a matte finish. White and biscuit are hard to keep clean.

Cast Iron

Pros- Extremely durable with a number of sizes and shapes Cons- Marks up easily and must be cleaned frequently. Easy to chip and difficult to repair. Extremely heavy and requires special consideration when installing to support the weight.

Copper

Pros- Durable and classic style with many shapes available. Cons- Requires more careful maintenance to maintain the finish.

Concrete

Pros- Multiple colors and shapes. Cons- Weight

SELECTING A KITCHEN SINK

Undermount sinks are best for a sleek look and easy cleanup, but this comes with an increased price tag. Also, it can be used with only waterproof countertop materials like granite, concrete, and silestone. You cannot use Undermount sinks with laminate or wood.

Farmhouse sinks are best for traditional or country kitchens, however they require special cabinets for installation. If you like the popular farmhouse sink, the surface of choice is fire clay because it can withstand the test of time. As an alternative, consider stainless as it gives a contemporary twist to an old fashioned staple. Just be careful because the stainless front can scratch easily, especially from contact with belt buckles. Copper is also very popular, but be forewarned that this is a living finish and the colors can turn over time.

Trough sinks are best for use as a prep or a bar sink. They are more expensive and more fun and fashionable than functional.

RETURN POLICY TERMS & CONDITIONS

3% TRANSACTION FEE FOR RETUNED CREDIT CARD PURCHASES.

25% RESTOCKING FEE ON SPECIAL ORDER ITEMS.

30 DAY RETURN POLICY **ALL ITEMS MUST BE IN ORIGINAL PACKAGING**